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How to Apply for a QUT Key Survey Account

Check that you meet the following conditions before submitting an online form (click the button below):

You are responsible for understanding and following ALL of these terms and conditions.

Apply for your Key Survey Account

Turn-Around Period

Once you have submitted your form, you and your supervisor (if added) will receive an automated email to confirm your request details:

  • New accounts can take up to three working days to be processed.
  • When your account is ready you will be notified via email with more instructions.
  • You will be added to the "Key Survey Users" mailing list.
  • Your account can be updated or upgraded at anytime by sending an email request to Survey-Support.

NOTE: It is important to note that during periods of "Limited Service" new accounts will not be processed. To learn more about this, refer to our Key Survey Status Descriptions page.

More information - A little about procedure

  • Your Key Survey username will normally match your standard QUT Login
  • You can request an alternate or team name (for Shared or Multi-Access accounts) on your "Account Request form" or via email to Survey-Support.
  • Your account passwords must:
    • Be at least 8 characters in length
    • Combine mixed-case letters, numbers and symbols
    • Not match your previous password
    • Be changed within your account once every six months (Passwords expire after 180 days)

NOTE: It is also recommended that you read about your Account's Lifecycle BEFORE you apply for an account.

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